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Terms and Conditions

Please read these terms carefully before using our services

Terms & Conditions

Daj Ezi Ship And Farm
Effective Date: [01/03/2026]

1. Acceptance of Terms

By using any service provided by Daj Ezi Ship And Farm, the customer agrees to be bound by these Terms and Conditions. By proceeding with our services, the customer confirms that they have read, understood, and accepted these Terms in full. Continued use of our services constitutes ongoing acceptance.

2. Scope of Services

Daj Ezi Ship And Farm provides courier and logistics services, including but not limited to:

  • [Shipping route, e.g. USA to Jamaica / Jamaica to USA]

  • [Air freight / sea freight / both]

  • Assisted online shopping and payment services (if applicable)

  • Warehousing and package handling

  • [Pickup / drop-off / mobile delivery options]

  • Delivery via third-party courier services where applicable

Daj Ezi Ship And Farm reserves the right to modify, suspend, or discontinue any service at its discretion without prior notice.

3. Shipping Schedule

Daj Ezi Ship And Farm ships approximately Three (3) times per week. All shipping schedules are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier schedules, inspections, weather conditions, or other factors beyond our control.

4. Service Areas

Daj Ezi Ship And Farm services the following locations:

  • Gloucester

  • May Pen

Delivery outside these areas may be facilitated through third-party couriers at the customer’s expense.

5. Responsibility, Risk & Liability

All shipments are transported at the customer’s own risk.

Daj Ezi Ship And Farm assumes zero liability for loss, damage, delay, or errors related to shipments.

Responsibility, where applicable, begins at pickup and ends once the package is handed over to third-party carriers, customs authorities, or delivery partners.

Daj Ezi Ship And Farm is not responsible for:

  • Vendor errors

  • Incorrect information provided by customers

  • Packages lost or misdelivered prior to reaching our warehouse

  • Delays, losses, or damages caused by third parties

6. Packaging & Fragile Items

Daj Ezi Ship And Farm is not responsible for any damages caused by improper or insufficient packaging by vendors, senders, or customers.

Fragile items including electronics, glass, liquids, cosmetics, or breakable goods are shipped at the owner’s risk, regardless of packaging method.

7. Prohibited & Restricted Items

Customers are responsible for ensuring that all items being shipped comply with local and international laws.

Prohibited items include, but are not limited to:

  • Illegal drugs or controlled substances

  • Firearms, ammunition, or weapons

  • Explosives, flammable, or hazardous materials

  • Counterfeit or replica goods

  • Pornographic or obscene materials

  • Perishable foods

  • Live animals

  • Cash, cheques, or negotiable instruments

    a list of banned/prohibited items can be found at Jamaica Customs Agency

Any prohibited item may be confiscated, disposed of, or surrendered to authorities without refund. Daj Ezi Ship And Farm assumes no liability for seizures, fines, or penalties.

8. Customs, Duties & Fees

Customers are responsible for all customs declarations, duties, taxes, and government fees.

Daj Ezi Ship And Farm assumes no liability for delays, inspections, seizures, or penalties imposed by customs authorities.

9. Assisted Online Shopping Services (if applicable)

For assisted online shopping services:

  • Full payment must be deposited in advance

  • Customers must confirm item details before purchase

  • Payments are non-refundable once purchase is made

  • Daj Ezi Ship And Farm is not responsible for vendor errors, delays, cancellations, incorrect items, or sizing issues

All refund or exchange matters remain between the customer and the vendor.

10. Payments

Accepted payment methods include:

  • [Bank transfer]

  • [Cash]

  • [Online payment]

All payments must be settled in full before processing. Payments are non-refundable once service or shipment processing begins.

11. Claims & Complaints

All claims must be submitted in writing via email / whatsapp within 24 hours of notification or receipt.

Supporting documentation such as invoices and photographs may be required.

12. Storage & Uncollected Packages

Packages not collected within SEVEN (7) days of notification will incur storage fees of $200/day after the seven-day notification period.

Packages uncollected after 30 days may be auctioned, donated, or disposed of to recover storage and administrative costs. Customers remain responsible for all outstanding charges.

13. Cancellations

Cancellations must be requested at least 1 day prior to scheduled service where applicable. Cancellation fees may apply. Daj Ezi Ship And Farm reserves the right to cancel services at its discretion.

14. Amendments

Daj Ezi Ship And Farm reserves the right to update or amend these Terms and Conditions at any time. Changes take effect immediately upon posting.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between Daj Ezi Ship And Farm and the customer and supersede all prior agreements or understandings